Friday, June 10, 2011

I'll Tell You What's Backward!

It's time for 5-minute Friday. Five minutes of just writing. The topic today is Backward.

START

All I can tell you is I will TRY not to swear. I'll tell you what is backward. Backward is having an insurance salesman tell you that he will "hook you up", "Take care of you", "deal with any problems you have come up" and even give you MAGNETS with his name number and e-mail on them. Backward is then trying to deal with said insurance dude, who seriously has NO flippin' clue what he's doing. I know more about insurance and claims and copays and all that other lovely BS than this guy does....but he's been "doing this for 20 years."

Seriously? And who the heck have you been representing? Because I would have fired your BACKWARD butt a long long time ago. Talk about irritating.

So anyway. I deal directly with insurance. It's amazing that their website, that THEY tell you to go to instead of calling them on the phone because you can do "so much" on their member website...that their perfect little website is a joke and a half. Talk about backward! They show we have met our out of pocket deductible, and have actually over paid by $60.00. So I'm like, then why the heck am I still paying for all my prescriptions?

No one knows. So they'll "look into it." Mmmm-Hmmm. Whatever. I told them to let me speak to someone in the claims department so I can figure it out by myself. I was informed that "Our claims department doesn't speak with clients." Well they obviously don't do their jobs either! No wonder they don't want to talk to anyone.

It's amazing how stupid you can be and still have a job.

STOP

Now it's your turn!
1. Write for 5 minutes flat for pure unedited love of the written word.
2. Link back here and invite others to join in.
3. Get a little crazy with encouragement for the five minuter who linked up before you.

Hook up with the Gypsy Momma and play along.

4 comments:

Jeniffer said...

Oh goodness! You definitely have a reason to be upset! Some of the most UNhelpful people are the ones that companies refer you to, hands down.

First, I hope that things get better! Second, I agree, this definitely IS backwards! Third, thank you for your kind words on my blog! :)

MelaKamin said...

how frustrating - sorry you have had that experience... my Dad's been through the red-tape ringer dealing with insurance and the VA to get his knee surgery. Praying you'll get what you need.

Kim @ Stuff could... said...

Insurance can drive us crazy! I feel the pain, really I should work for an insurance company?? Nah

Patty Ann said...

Kerri, I am so sorry!! I hate insurance companies sometimes. I know they are doing their job, but I really don't have to like it. I read this earlier today and tried to leave a comment, and of course, blogger deleted it!! Grrrrr....I hate it when the blogging program is backwards!! I love your take on this today!